Insurance Regulator IRDAI Directs All Health Insurers To Take Prompt Action On COVID Claims

The Insurance Regulatory and Development Authority of India (IRDAI) has directed insurance companies to convey their decision on authorisation for cashless treatment for Covid-19 claims to the hospital within a period of 60 minutes from the time of the receipt of authorisation request, along with all necessary requirements from the hospital.

Further, the regulator also said in a circular that the decision on final discharge of patients covered in Covid-19 claims shall be communicated to the network provider within a period of one hour from the time of receipt of the final bill, along with all necessary requirements, from the hospital.

The IRDAI has given the directions in line with the Delhi High Court's directions in the wake of the prevailing conditions of Covid-19 cases in the form of the second wave.

It further said that the insurers shall issue appropriate directions to their respective third-party administrators for ensuring compliance with the specified timelines.

(This story has been published from a wire agency feed without modifications to the text. Only the headline has been changed.)