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The Reserve Bank of India (RBI) has sought an explanation from HDFC Bank for the disruption in its digital services from Saturday evening to early Sunday morning, Times of India reports.
Sources have told TOI that India’s central bank often probes a lender regarding any issue or update in their services, reiterating that this process is quite normal.
However, this is the third incident in the previous two-three years that such an occurrence has taken place with the lender. Previously, the users of the bank have had to face similar issues briefly in December 2018 and 2020 too.