Zomato Takes FSSAI Compliance Rules Seriously, To De-List Violators From App

To ensure hygiene in food delivered by aggregator Zomato, the Chief Executive Officer (CEO) of the company has announced that his company would de-list restaurants till they received a Food Safety and Standards Authority of India (FSSAI) certification, Livemint has reported.

In his blog post, the CEO said that his company was taking hygiene seriously and announced Food Hygiene Ratings to demonstrate its commitment to the issue. He added that de-listed restaurants would be brought back on the application as soon as they furnished their FSSAI certification.

“ FSSAI. Along with FSSAI, Zomato is a guardian of users and the restaurant industry. As a result, FSSAI and Zomato have worked together to take strict actions in the interest of public health. We are going to make sure that we don’t list any cloud kitchen on Zomato unless and until it goes through our mandatory hygiene check, which is the food safety and hygiene checklist. This hygiene check is conducted by reputed third parties which are experts at this,” Goyal wrote in a blog post.

The CEO also welcomed greater participation of users in ensuring hygiene by providing constructive feedback through the Zomato app.